MEET OUR STAFF
From the moment you walk through our doors, our friendly and
experienced staff is there for you and your pet to make your visit
a happy and healthy one.
OFFICE MANAGER
LICENSED VETERINARY TECHNICIAN
Susan
As Office manager, Susan oversees all daily operations to help ensure that all the pets we see are treated as if they are one of our own. A routine exam and preventative testing can be very scary and stressful to your pet. She makes sure our team of professionals is trained to be caring, loving and calming to help ensure that your pet will feel as stress free as possible. She is the friendly face who will come give your pet some love as she passes through the lobby. Susan is always available to speak to our clientele about any questions or concerns they may have regarding their pet or visit.
As head technician, she not only oversees every patient's care but is directly involved in the daily care and monitoring of our hospitalized and surgical patients. Animals are her passion in life. She has been working in the veterinary field for 11 years and couldn’t think of a better career choice. She received her Bachelors degree in Veterinary Technology from Mercy College and is licensed to practice in NYS.
Susan understands first hand how scary it can be to have a sick pet and will do her best to help ease anyone through such a difficult time.
She lends a helping hand to the local animal shelters when they are in need of extra assistance. Through tireless work and sleepless nights, Susan recently opened the doors to her own non-profit animal adoption organization called Blissful Strays. She works primarily with felines, but has adopted out many other species over the years. Every animal adopted out has been a stray, neglected or abused pet. You may also see her caring for a wild critter on occasion. She is also a licensed NYS Wildlife Rehabilitator and has a non-profit organization dedicated to their welfare as well. Over the years she has adopted or rescued many pets of different species and understands the amazing human-animal bond. She enjoys helping create this bond for others.
LICENSED VETERINARY TECHNICIAN
Katie
Katie received her Bachelor's degree from SUNY Delhi and has been a NYS Licensed Veterinary Technician since 2006. She has always worked in specialty practice and enjoys the challenge. She is planning to further her career and is applying to Vet School. She shares her home with 5 elderly cats that she makes sure get the excellent medical care that all animals deserve.
VETERINARY TECHNICIAN
Liz
Liz has been working in the veterinary field for 10 years. She started working in kennels and proved herself over the years and was promoted to Veterinary assistant. She then decided to advance her career and has received her associates degree in veterinary technology from SUNY Ulster and will be sitting for the boards this winter to become a Licensed NYS Veterinary Technician.
LICENSED VETERINARY TECHNICIAN
RECORD KEEPER
Ellen
Ellen grew up in the Hudson Valley and was an active member of 4-H and the Grange. While attending a Grange summer program at SUNY Delhi she was introduced to their Veterinary Technician program. She has always loved animals, so this became the perfect career choice for her. She graduated in 1973 ans took the first licensing exam available in NY in 1976. Over the next 20 years she worked a mixed animal practice (companion & farm animals), married and raised 2 children. She then spent the next 10 years working primarily in small animal practice ( cats & dogs). She has owned various goats, rabbits, chickens, cats and dogs over the years as well.
Now a retired Vet Tech, Ellen maintains the medical record keeping for the office. She still maintains her license and is always willing to lend a helping hand or her expertise whenever needed.
LICENSED VETERINARY TECHNICIAN
Jake
Jake has been a NYS Licensed Veterinary Technician since 2003 and has been working in the veterinary field for over 15 years. He has just moved to the area from Western NY and joined the team at the West End Veterinary Office. Jake has an incredible passion for the veterinary field and loves to help every client and pet to feel at ease while in our care. This combined with his knowledge make him the perfect addition to our team.
LICENSED VETERINARY TECHNICIAN
Suzanne
Suzanne has been a NYS Licensed Veterinary Technician for over 20 years. Her long lived passion for animals has kept her in the perfect career. Over the years, she has raised a family and has owned many animals while maintaining her position and competency as a well educated and respected Licensed Veterinary Technician.
