"The West End Vet Office and its staff
have provided my companion animals
with exceptional care. No longer must
I drive for hours to either Cornell
University or the Animal Medical Center for my ferrets to be correctly diagnosed and provided with needed treatment. If you are looking for a vet for your ferret, bird, exotic animal, cat or dog, you will want to consider calling West End. The doctors' clinical skills, wisdom and compassion are second to none. The
staff are also warm and caring people.
I highly recommend West End to those looking for a vet."

- Wilson I.

Our doctors are here for you & your pet more...



Puppies and Kittens will receive a welcome kit with informational brochures and free gifts. You will also receive a comprehensive, educational talk presented by one of our educated staff. Please bring your questions! The doctor will perform a complete exam and present to you a plan for future visits.

Your Adult pet will receive a complete physical exam once per year. They will receive any vaccines and routine testing needed to help ensure their health. This may include a fecal and a small blood sample. Any concerns you may have will be discussed. The doctor will authorize your pet’s Heartworm, Flea and Tick prevention and any other medication needed. Our prices are kept low on preventative products to remain competitive with internet pharmacies. This helps to keep your pet’s care in the hands of those who care.

Your senior pet will receive a complete physical exam twice per year. This usually begins around age 8. Did you know that your adult pet may age 2-4 people years in as little as 6 months? The doctor will discuss any new concerns you may be having. Full Physical exams, Wellness blood work, and a urine and fecal sample are a few examples of the prevention we use to check your pet inside and out help them live a longer and healthier life.

We recommend having all Avian and Exotic pets examined once per year to help ensure health, discuss husbandry and any concerns you may have.

Complimentary hugs and kisses are always available (for your pet) and freely given out by our entire staff.


Hopefully you will never have to visit us with your pet not feeling well. But if you do, we offer complete services such as Blood work, Radiology, Ultrasonography and Endoscopy to help quickly diagnose and treat your pet. The best way to ensure your pet will be seen immediately if ever sick is to establish yourself as our client before your pet is ill. We do not always have the availability to see new patients for a sick visit. But please be rest assured if you are an existing client, we will make every effort to see your pet the same day you call to schedule.

We do make every effort to see Avian and Exotic pets that are ill or injured as soon as possible. We are happy to take referrals from other veterinarians.


We are always available to schedule your pet for a short visit with one of our staff or for a nail or wing trim, blood draw, routine ear cleaning, anal gland expression, booster vaccine or microchip implantation.


Dr. Factor has been performing Traditional as well as Radio surgery on cats, dogs, birds and exotic animals for almost 30 years. Our doctors stay on top of the latest and safest surgical techniques. We offer everything from spaying and neutering to soft tissue and orthopedic procedures. We are well trained in dental cleaning and oral surgery as well. We routinely perform surgery on exotics species also including, birds, reptiles, ferrets, rabbits and small mammals.

From admission to discharge, your pet's care is our number one concern. We treat every pet as if they were one of our own. Anesthesia is tailored to meet each patient's specific needs. We use very safe anesthetics agents such including Propofol and Sevofurane. We take every precaution to ensure your pets safety during their procedure. These may include, pre-anesthetic blood work, IV catheter placement, intravenous or subcutaneous fluids, endotracheal intubation, gas anesthesia and anesthetic monitoring including blood pressure and state of the art vital sign monitors. Our Licensed Veterinary Technicians monitor all stages of the patient's anesthesia and recovery. Our high standard of care continues post operatively as well. We strongly believe in keeping your pet comfortable. While in the hospital, we use injectable pain medication to ensure your pets comfort. We monitor pain levels regularly and adjust medications as needed. Your pet may go home with oral pain medication to continue their comfort at home.

In the event that your pet's surgical needs are very complex, we are happy to recommend you to a "Board Certified" Surgeon who is trained to handle the special needs of your pet.

This Amazon parrot had a huge tumor removed from his leg.


We utilize the safest available anesthetics to provide an extra margin of safety, especially for our older or high-risk patients. Using the most modern equipment, the patient's vital signs are monitored during all anesthetic procedures. Our team of well trained licensed technicians take pride in closely monitoring every anesthetized patient from the time they enter our facility until they are discharged back into your care.


Our doctors have been specially trained in Ultrasonography techniques. We offer state of the art Ultrasonography equipment right here in our office. For very complex cases, we will refer you to a local “Board Certified” Radiologist/ Ultrasonographer.


Our state of the art Endoscopy equipment can allow a minimally-invasive approach to certain medical problems that may otherwise require invasive surgery. Our equipment allows us to look inside your pet without the use of scalpel blades. Also, without the use of endoscopy, it can extremely difficult to insert a breathing tube into the airway of certain exotic pets for anesthetic procedures. A clear, open airway is very important during all procedures.


We offer routine and complex radiographic studies. We prefer to give your pet sedation, if they are healthy, for most radiographs. This decreases the stress your pet may experience and allows better positioning for the film, which may mean less Radiation exposure for your pet and our staff. For complex cases, your doctor will consult with a “Board Certified” Radiologist.


We have a computerized ECG unit on site in the event that our doctors detect any heart abnormalities in your pet and need further diagnostics. We can send these results to a Board Certified Cardiologist when necessary.


We offer prophylactic dental cleanings for cats, dogs and ferrets. In the event that your pet needs some extra care in their mouth, rest assured that we have fully trained professionals on staff to discuss and provide the necessary services.

Your pet will receive full mouth x-rays to diagnose underlying tooth decay not visible to the eye just as in the human dentist office.

We also offer advanced service for domestic and exotic pets from routine maintenance to extractions and oral surgery.

A cat with a painful lesion in a premolar- extraction was curative.

A cat with severe disease and pain in the upper canine. An "Oronasal fistula" is likely to be left if this extraction not done correctly, the disease is extreme or home care is not followed. A flap was created, careful extraction was performed, the area was cleaned and closed.This cat healed nicely and was feeling great in no time.

This dog has gingival recession which has left roots exposed. This will lead to infection and pain. Gingivoplasty was performed where a flap was created and moved over the exposed roots. With proper medical treatment this healed in place and the tooth was able to be saved!

This dog had severe dental disease which will make the rest of the body very unhealthy and he was extremely painful. Advanced dental knowledge is necessary to diagnose and treat dental disease properly. A large gingival flap was created, some Alveolar bone was removed with a drill, the teeth were extracted carefully , the sockets were cleaned thoroughly and the area was stiteched closed using a small size suture for comfort and an "interrupted" pattern for extra strength. The rest of the mouth was treated appropriately and this pup is healed, healthy and much happier!


We are proud to announce the addition of our Laser Therapy unit. Laser Therapy allows us to help control your pet's pain and/ or inflammation without the use of drugs. It is very safe and utilizes 2 wavelengths to promote healing and analgesia. A therapy package can be tailored to you pet's individual needs. We see amazing results through the use of Laser Therapy.


We perform many routine blood tests right in our hospital. We can check your dog for heartworm or common Tick-Borne Diseases, such as Lyme and your cat for deadly, but manageable diseases such as FIV or FeLV. When your pet needs results fast, we have a full blood analyzer that can give us red and white cell counts, kidney, liver, electrolyte and pancreatic function to aid in quick and proper diagnosis. Our staff is trained to be proficient in the use of this equipment and so we are able to generate fast and accurate results.


We are proud to offer the Home Again Microchip to our patients. The chip is about the size of a grain of rice and can be implanted during a routine visit or while your pet stays with us for a procedure. Microchipping is becoming so popular that it has become a very routine way to get your lost pet back home to you safe. Do you know that many pets are euthanized each year because their owner could not find them in time? Ask any of our knowledgeable staff for more information.


We offer an on site pharmacy for most of your pet's medical needs. This saves you a drive to your local human pharmacy. On occasion, we do need to write a prescription for your pet. Let our reception staff know what pharmacy you use, provide a phone number and they will be happy to call it in ahead of time for you. For those who prefer, we also provide the service of an online pharmacy that coordinates with our office and will send medications directly to you. For exotic pets and those who are very difficult to give a pill to, we often use the service of a compounding pharmacy to create medications that are easy to administer.


Should your pet have an emergency at a time that our facility is not staffed with veterinarians and technicians to attend to the emergency needs of your pet – emergency care is available 24 hours a day, 7 days a week at several facilities in the area. Call our office number at 845-565-0804 for the number of an available facility near our hospital.

Please be sure to have your pet on a leash or in a carrier when arriving at our office. This helps to ensure safety to all. Not all pets are friendly toward other animals and some of our "prey" type pets may become very frightened by a "predator" who is not restrained.

Full payment is due at the time of check out. We accept cash, checks (with a valid drivers license), Master Card, Visa, Discover and American Express. We also offer payment plans: Care Credit and WeCare. Our staff is happy to explain about and get you started on an affordable payment plan! Each can help you make those unexpected payments in full to our office, while allowing you the time to pay it off in monthly installments.

Once established as a client, we encourage you to bring in your pets together for their annual check-ups. We will be happy to extend to you our "Multiple Pet" discount.

We will extend a 10% off discount on your puppy or kitten's spay or neuter price (if done during our recommended time frame) if we have been their vet office for all puppy & kitten care (exam, vaccines, etc.). This is our "Thank You" for entrusting us with your newest addition's care.

Copyright 2008-2014. All Rights Reserved
Veterinarian Newburgh, NY, Hudson Valley veterinarian, Newburgh veterinarian, Orange County veterinarian, bunny veterinarian, feline veterinarian, canine veterinarian, snake veterinarian, Dutchess County veterinarian, Ulster County veterinarian, specializing in all animals, domestic dog veterinarian, domestic cat veterinarian, lizard, rat, ferret, bird, rabbit, small animal veterinarian